Refund Policy

Towable Deck can only refund purchases made at towabledeck.com. Towable Deck will provide a refund for new, unopened merchandise only. We do not credit for shipping fees either to or from the customer if an item or part is returned.

If you intend to return an unused item for a refund, please contact the Towable Deck Customer Experience Team. A Return Authorization will be provided to ensure that you receive the proper credit.

If your order was mis-shipped, or your item arrives to you damaged, please contact the Customer Experience Team. Refunds will be applied to the purchasing credit card within 10-14 business days of the date the returned merchandise is received by Towable Deck.